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Shipping & Policies

SHIPPING

Please note that all products are handmade and most of them are made to order. Usually, it takes about 2-10 working days to process your order.

We ship with standard/economical post service and usually it takes up to 2 weeks for overseas customers, and 1 week for Europe customers for order to arrive (but it might take longer term, in holiday season for example).

 

Orders value

Latvia

EU

Rest of the World

< 150.- eur

5.- eur

10.- eur

15.- eur

151.- - 295.- eur

10.- eur

15.- eur

25.- eur

Over 295.- eur

free

free

free

Pick up at Riga studio

free

 

 

 

We can also ship it as a gift to your dear ones with a card with your text - get in touch.

If you like your purchase to be insured, please inform us in advance and an extra fee will apply.

REFUND

Each bag is made with great care, and each bag is quality checked. However if you consider that a defect in the bag is caused by faulty production, please send us a detailed description and photos of the defect, as well as the receipt within two years of the purchase to support@blackbagstore.com  If the defect will be caused by faulty production we will cover the shipping costs for the item to be fixed at our expense or replace the item with a new one.


If for some reason you are not satisfied with the purchase please contact us.
You have the rights to return the item within 14 day up on receiving it for a full money refund.


Refund limit for shipping costs is 30.00 euro.

Please note: the item has to be unused and unworn, desirable in its original packaging or one similar to it. If the item will have any visible damage-money will not be returned.
Before shipping back items please contact us.

Once the return has been made please send as all shipping details and tracking number, so we can track it.

We don't take back custom order and don't refund.